What is web hosting?
Web Hosting is a service gives people space on the Internet
to save their websites. Web Hosting companies
like Osc Works provide disk space on servers and a fixed amount of traffic
(bandwidth) for the customers every month. The customer publishes their own
website into this web space, or purchases a ready-to-go website or
online stores with shopping cart from their
hosting provider. Web hosting space comes with email addresses so
people can send you email on your domain name.
I want an online shop. Do I need web
hosting too?
If you want a solution built and configured by us, then you need to look at our
ecommerce solutions rather than our hosting packages. Hosting services give you
a blank piece of paper to build a website from yourself. Our hosting packages do
include a script to build a DIY shopping cart but we do not provide any support
for this cart. Our ozCart shopping cart packages however have hosting included
as well as the numerous features, the design, and unlimited administrative
support for one monthly fee plus renewals of any other services you purchase
(e.g. domain names or SSL encryption for your checkout).
What is a domain
name? How do I register a domain name?
A
domain name is a word or phrase that identifies
your website on the Internet. It's like your address in Internet space. Osc
Works offers domain name registration services as well as web hosting and
ecommerce. We are a full service provider. We can also help you choose a domain
name.
How much
diskspace do I need for my website?
Small
businesses typically require less than 100MB of space
for their website and email, but ecommerce websites (online
stores) often require additional space and monthly bandwidth to hold information
and product images, as well as to process transactions. Osc Works has six
hosting packages for customers creating their own websites from scratch, and
three all-in-one ecommerce packages that include disk capacity and support.
What package is best for me?
Osc Works hosting packages come with the same set of features and benefits but
vary in the level of capacity and email addresses that are offered. We have website options for
all people whether you're seeking a small website for personal or small business to email addresses so you can have your
own domain name through to large-scale, database-driven super sites.
If you are looking for shopping cart software, look at our ozCart shopping
carts instead.
If you do want a blank website to build yourself, then please see our Web Hosting
packages page for a list of web hosting packages which you can compare. Whatever type of site you have planned there's an option
for you.
-
For basic websites (e.g. 5-20 pages, less
than a 500-100 visitors per month) - the Bronze Package
is a good place to start.
-
For small to medium websites gaining a
moderate amount of traffic - consider Silver Hosting
-
As your requirements grow and you need
additional capacity and traffic you can move up to Gold Hosting
-
For corporate websites and high traffic
sites, the
Business Hosting or Premium Package
offer high capacity and traffic with unlimited accounts. Premium Hosting is
well suited to customers with over 10,000 unique visitors per month.
-
For people who want a domain name that frees
them from being tied into one Internet Service provider - try Email Hosting
If you're after a simple but great looking website that's easy
to add and remove content yourself and ranks well in search engines, visit our web design packages page. We
do have very simple HTML site options too but these are only available on
request.
Will you place ads on my site?
Osc Works will NOT place ads on your site. That is one of the many advantages of having a
commercial host.
Can I see some of the websites you host?
Yes,
view our
portfolio here
What forms of payment do you accept?
We accept credit card (Visa and
MasterCard). If you would like to pay by other means such as money order or bank
transfer simply contact us to
discuss
Are your server's Unix / Linux, or Windows NT/2000/2003?
All servers at
wscworks.com.au are Linux servers running RHEL4. New customers are being setup on Dual
Xeon servers with 4+ gigs of memory. We are running a raid1 setup with Sata2 750gig drives.
How well will my site perform?
Osc Works uses dedicated servers that are optimised to maintain the highest
quality of performance for our customers. This means lighting-fast page serving
to customers and automatic weekly server backups which means we can restore a
lost site for you if necessary (fees apply).
Do you allow adult sites?
Yes, we allow adult products sites. They must be legal in the Australia & New Zealand.
We do not allow pornographic or adult webcam sites. We recommend reading our
Terms of Service.
Are there any hidden costs, or setup fees?
No, there are
no hidden costs or fees associated with having a hosting account at
Oscworks.com.au. However, are some optional hosting upgrades, etc.
Can I use webmail?
Yes, your web site will have the capability to use either Horde or Squirrel
Mail. These are set up for you automatically when you purchase your web hosting
space.
How do I open an
account?
Osc Works offers an automated purchasing system so you can buy your web hosting
account online.
How easy is it to
set up a website?
Once you have a hosting package, you can use a number of website building tools
to create your site on it. Alternatively, you can talk to us about upgrading to a
ready-made website with your choice of professional design or ready-to-go
ecommerce website.
Can I build my webpages using Dreamweaver
or Frontpage?
Yes, Dreamweaver, Frontpage and Microsoft Expressions can be used to build web
pages on our servers.
What is email
hosting?
Email hosting is the purchase of a web hosting package that's purpose is to
provide a number of email addresses and inboxes. These accounts are often used
by businesses who wish to have email addresses in a particular name but not a
website, or those who do not wish to be tied to one Internet Service Provider's
email domain name (e.g. Telstra, bigpond, Xtra, Primus etc). Email Hosting
is also popular with management consultants or
customers who want to separate their email and website providers.
What is ecommerce hosting?
Ecommerce hosting is the purchase of a web hosting package that is
optimised for the development of an ecommerce website (online store). Osc Works
recommends its
Business Web Hosting package or Premium Web Hosting
package for this purpose. Alternatively, customers can purchase affordable
advanced ready-to-go
shopping cart software from Osc Works called ozCart - an all-in-one product
that includes support and disk space in the monthly fee that is paid.
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