Web 2.0 is a collection of technologies that make Internet websites more interactive and encourages customers to produce content and make comments. They also help web software behave more like desktop software. For example:

• Ajax is a technology that reduces the communications delay while web-based applications send data to and from the server. It opens up opportunities for web-based applications to behave more like desktop software. An example of an Ajax application is Google Maps.
• Wikipedia is a website that allows anyone to contribute content.
• Social bookmarking sites like Digg and Del.ic.ious allow people to vote for content on the Internet that is interesting and appealing.

The software loaded on to your computer that is used to display web pages. For example, Mozilla Firefox, Opera and Internet Explorer are all browsers.

Web Ecommerce is doing business over the World Wide Web using a secure online shop website. ozCart shopping cart software is an example of a website application that allows you to conduct web ecommerce.

The company providing the disk space and monthly traffic allowance for your website. Osc Works is the web host for customers on our ozCart, CMS Web Design and Web Hosting packages.

The amount of disk capacity you are allowed by your website provider. The greater the capacity, the more photos, videos, images, and products you can list on your site.

'White Hat' methods of optimising your website to improve its placing in the search engine rankings include building links from reputable sources and developing meaningful, useful content that other sites wish to link to. White hat are the legitimate methods that do not attempt to trick search engines into higher rankings. Sites that use 'Black Hat' methods to attempt to fool search engines are heavily penalised by those search engines when they are detected.

An international database of domain name owners. An Internet utility by the same name can be used to look up the owner of a domain name and their contact details. To prevent spam, most Whois database enquiries are limited to 20 searches per day, per IP address.