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Ecommerce F.A.Q

shopping carts

 

Ecommerce F.A.Q

  • Why is ozCart different from other ecommerce solutions on the market?

Osc Works is a professional established ecommerce business specialising in ecommerce solutions for the Australian and New Zealand market. ozCart is a powerful ecommerce solution that offers you fantastic value for money. We are one of the lowest priced ecommerce solutions in Australia and New Zealand.

 

    Some of the major benefits of ozCart software are:

  • Ecommerce optimised Hosting
  • Bug Fixes
  • Security Updates
  • PCI Compliant Servers
  • Low monthly prices
  • Free Customisation
  • Configured for Australia
  • Low setup price (starting at $199)
  • Low monthly prices
  • No contracts
  • Add-ons Available
  • Marketing services available
  • Search Engine Friendly
  • Powerful ecommerce features
  • Statistics and reports

 

  • Is ozCart easy to use?

Yes. If you can use a word processor than you can use ozCart. You do not need programming or HTML knowledge to run an ozCart shop. You have access to your own secure control panel where can mange customers, orders, add products and categories, add pages etc. You can try ozCart for yourself - Try Demo

 

  • Is Osc Works PCI Compliant?

Yes our ecommerce dedicated servers are PCI Compliant. View our certificate Here

 

  • Can I use an ozCart shop as my main website?

Yes you do not already need to have a website to have an ozCart shop. ozCart is powerful shopping cart software with CMS built in for you to add extra pages, offer downloads, customer registration and so much more. ozCart has 100's of features in the control panel that enables you to turn on/off settings and make changes to how your website works.
 

  • What kind of reports are available for my online store?

Some of the reports you can choose from are:


  • Products viewed
  • Products most purchased
  • Low stock reports
  • Coupon codes redeemed
  • Orders by customer
  • Gift certificates sent
  • Order status
  • Customer login and activity
  • Specials and their status
  • plus more...

 

  • Do you have a demo available?

Yes click here

 

  • Do you offer support?

Yes support is included with your monthly payments. We offer a huge knowledgebase of help and 7 days a week Australian support via out ticket system. We also have extremely quick support turn-a-around times.
 

  • Do you host my shop?

Yes ozCart is a hosted ecommerce solution. ozCart shops are hosted on our dedicated ecommerce optimised servers. This means your shop is hosted on extremely reliable, high performance and PCI compliant servers. We offer 99.9 uptime guarantee and have weekly and daily backups.
 

  • Can you help my shop get visitors?

Absolutely. We offer a free directory of of websites where you can submit your website to increase your traffic and backlinks. All ozCart packages include search engine friendly html URLS. This means your website will be better indexed by search engines. ozCart also includes inbuilt met tags. You can even add your own meta tags to newly added pages on your website. Osc Works does a one-off submission of your website free to all search within a month of purchasing your website.

 

  • Do I need a domain name?

Yes you will need a domain name for your ozCart shop. You can either point your existing domain name to our servers, transfer your domain name to us or register a new domain name. You can either buy your domain through Osc Works or through another domain registar.
 

  • Do I need other software to run ozCart.

No ozCart is a hosted solution that does not require you to have any other software. You manage your shop, customers, orders and settings.

 

  • What does my shop cost?

ozCart has a one-off setup fee starting at $199 and is available in 3 affordable monthly packages. You can compare the prices here: Ecommerce Packages. There is no hidden fees. All prices are available on our website.

 

  • How do I Order ozCart?

Simply signup here and you will receive an email asking you for your preferred shop colours and design. We will then design your shop and and you will receive your welcome email. We then make a further 2-3 revisions to the design based on your suggestions. Your new website takes between 48 hours -3 business days to be completed.

 

  • How long does it take to add products to my shop?

This will depend on the amount of time you spend adding products and configuring your settings. Products can easily be added in your own control panel. You can add unlimited products and categories at no additional cost.

 

  • What browsers can access my ozCart shop?

You can view your shop in any browser or computer.


  • Mac users can view their admin in Firefox, IE or safari.
  • IE users can view their admin in IE, Chrome and Fire

 

  • Is my shops data secure?

Yes your admin data is protected by a secure password protected area and is not available for public access.